Frequently Asked Questions (FAQ)s

Account & Registration

Q1. How do I create an account?

Ans. Click the "Register/Login" button, complete the registration form with your details, and agree to the terms and conditions.

Q2. What if I forget my password?

Ans. Click the "Forgot Password" link on the login page. You'll receive an email with instructions on how to reset your password.

Q3. Is there a fee to register?

Ans. No, creating a basic profile is completely free.

Profiles & Matching

Q1. How do I create a detailed profile?

Ans. After registering, you can access your profile dashboard to add information, photos, and preferences.

Q2. How does the matchmaking work?

Ans. Our algorithm considers your preferences and profile details to suggest compatible matches within the Jaunsari community.

Q3. Can I search for specific criteria?

Ans. Yes, you can use the search filters to find profiles based on age, location, education, and community.

Communication & Subscription plan

Q1. How do I contact other members?

Ans. You can use our messaging system, and chat features to connect with other members (depending on your membership level).

Q2. What are the different membership plans?

Ans. We offer various membership plans with different features and benefits. You can compare plans on our "Subscription Plan" page.

Q3. Can I attend local events?

Ans. Yes, we organize local events and gatherings for the Jaunsari community.Details will be posted on the site and communicated to members.

Q1. How do I cancel my membership?

Ans. You can cancel your membership at any time through your account settings or by contacting our support team.

Q2. What are profile view limits?

Ans. All subscription plans have a limit on how many profiles you can view within a certain time frame (e.g., Silver plan- 2 views per 30 days; Gold plan- 5 views per 30 days; Platinum plan- 10 views per 30 days)

Q3. How do profile view limits work?

Ans. Let's say your plan allows 2 views per 30 days. You can view 2 profiles total within that period. If you send more than 2 view requests, only the first 2 accepted requests based on time will count.

Q4. Why are there profile view limits?

Ans. This allows us to offer different plans with varying features, encourages users to be more selective, and ensures fair platform usage.

Q5. What if I reach my view limit?

Ans. You can upgrade to a plan with more views or wait for your next billing cycle to renew your allowance.

Q6. Do pending or declined requests count towards the limit?

Ans. No, only accepted requests count.

Q7. Where can I find the specifics of my plan's view limit?

Ans. Check your subscription plan details for the exact profile view limits.

Privacy & Safety

Q1. How is my data protected?

Ans. We take your privacy seriously. Our site uses encryption and security measures to protect your data. Refer to our Privacy Policy for details.

Q2. What if I encounter inappropriate behavior?

Ans. You can report any inappropriate behavior to our admin team on our email. We have a zero-tolerance policy for harassment or abuse.

Others

Q1. Who can I contact for help?

Ans. Our support team is available 24/7 to assist you. You can reach us through the "Contact Us" page or by email.